Crossroads Financial Technologies


Who is Crossroads Financial Technologies (CFT)?

CFT is the leading provider of Special Purpose Account and payment processing services to the debt settlement industry. CFT applies a Compliance and Technology first solution to the needs of our customers and partners.

Is CFT a member of the American Fair Credit Council?

Yes, CFT is a member of the AFCC. We adhere to the AFCC’s Code of Conduct and expect our partners to do as well.

Can I integrate my CRM with CFT Pay?

CFT has existing integration with most of the common CRM solutions used in the debt settlement industry. In addition CFT provides the resources and technical team to complete any custom integration project.

What type of reporting does CFT provide?

CFT provides a full set of automated and customizable reports from revenue to enrollments to manage your business. In addition data can be queried directly from our system and loaded into your CRM or reporting solution.

What are the requirements for partnering with CFT?

At this time CFT only supports Debt Settlement companies that operate under the “Fee for Performance” model. Any potential partner must complete a due diligence review prior to working with CFT. For more information please contact our sales team at

What are the benefits to partnering with CFT?

Compliance and technology are at our core, saving your team time and money. We offer customized reporting and analytics packages and integration with existing custom CRM platforms. We built the CFT platform on a solid infrastructure and maintain PCI Level I, HIPAA data security and SSAE‐16 Audit controls.


Are my funds secured?

Yes, your funds are held with chartered and well respected financial institutions, which provide FDIC insurance on your money.

Are you my debt settlement company?

No, we are not. We are a payment processor that has partnered with your debt settlement company to handle the payments related to your participation in a debt settlement program.

How can I access my special purpose account?

You can access your account by logging on to our website as a consumer. For any further questions please contact Customer Support.

How do I contact Customer Support?

Customer Support can be reached at:
888-348-4543 and

8am - 7pm Eastern Standard Time
Mon - Fri with the exception of holidays